Shipping & Returns

We want you to love what you found.

Because most Fable & Flair pieces are one of a kind, we take extra care to photograph, measure, and describe them accurately. Please review the listing details before ordering, and if you need another measurement or have a question, ask us. We're happy to take another look.

Shipping

Orders typically ship within 1–2 business days.

Tracking information will be provided once your order ships. Shipping charges are calculated at checkout unless otherwise noted or included as part of a promotion.

We pack each order carefully, because getting your find safely from our hands to yours is part of the job. 

Returns

Sometimes a piece just isn't the right fit. We accept returns on eligible items when you contact us within 14 days of delivery.

Returned items must be in the same condition in which they were received and may not have been worn beyond trying them on, washed, altered, damaged, or otherwise modified. Return labels will be valid for 7 days.

For returns due to fit, preference, or a change of mind, the buyer is responsible for return shipping. Original shipping charges are nonrefundable.

Once we receive and inspect the returned item, we'll issue the appropriate refund to the original payment method.

Safety Tags

Some new, designer, or higher-value items may be shipped with a non-damaging Fable & Flair safety tag or band attached.

These items are still eligible for return under our standard return policy, provided that the safety band remains attached and has not been removed, cut, altered, or tampered with.

Once a safety band has been removed, the item is considered accepted and is no longer eligible for a standard return.

We recommend trying on and inspecting the item fully before removing the band.

If We Missed Something

We inspect pre-owned pieces carefully, but we're human. If an item arrives with a significant flaw that we failed to disclose or is materially different from its description, please contact us promptly.

That's different from a change-of-mind return, and we want the opportunity to make it right. When we've made the mistake, we'll work with you on an appropriate resolution, including return shipping when applicable.

Final Sale

Items specifically identified as Final Sale in the listing are not eligible for return except when the item has been materially misrepresented.

Final Sale status will be clearly disclosed before purchase.

Returning an Item

Please contact us before sending a return so we can provide return instructions.

Returns should be securely packaged and shipped with tracking. Items remain the buyer's responsibility until they are delivered back to us, so we strongly recommend keeping your tracking information until your refund has been completed.

Questions Before You Buy?

Ask us.

We're happy to check a measurement, take another look at a detail, or answer a question about condition before you order. With one-of-a-kind and pre-owned pieces, we'd much rather help you make the right decision than have you disappointed when the package arrives.