FAQ

Do you sell new items or only pre-owned?
Both. Most of our inventory is pre-owned, but we also find new and new-with-tags pieces.

Are your items authentic?
We inspect and research branded merchandise before offering it for sale and never knowingly sell counterfeit merchandise. 

How do you describe condition?
Click on Condition Guide at the bottom of the page.

Do you accept returns?
Yes, eligible items may be returned under our 14-day policy. Click Shipping & Returns for more info.

Why does my item have a safety tag?
Some new, designer, or higher-value items ship with a safety band. It must remain attached for the item to qualify for a standard return.

Can I ask for additional measurements or photos?
Absolutely. Email us before purchasing and we'll be happy to take another look.

How quickly do you ship?
Typically within 1–2 business days.

Do you combine shipping?
Yes.

Do you buy clothing and other items from individuals?
Yes. Just click on Sell to Us for more info.

Do you offer consignment?
Yes. Just click on Consign With Us for more info.

Can you handle a large collection or estate?
Yes. We consider closet cleanouts, inherited collections, reseller inventory, estates and other bulk opportunities.

I'm not sure whether I should sell or consign. What should I do?
Email info@fableflair.com and tell us what you have. We'll help determine whether consignment, an outright purchase, or a combination makes sense.